Centre of Excellence (“COE”) is for developing a robust body of knowledge for executing government enterprise architecture and technology planning, government process re-engineering, and application development for delivery of citizen centric services by all the departments of GoAP. These techniques, methodologies, and processes developed over time and benchmarked with globally established practices shall be recognized as best practices of ePragati Authority.

ePragati Authority envisages unique approach that separates architecture (engineering) from implementation through setting up of Centre of Excellence. The objective of COE is to build Government of Andhra Pradesh Enterprise Architecture as flexible, changeable, and reusable and capable of meeting current and future e-governance needs.

Overall ePragati Enterprise Architecture Governance, monitoring, Advisory support design,development and management of ePragati Core Platform, design, development, Testing of ePragati Portal, CLGS, LMS, portal services listing integration, database, data migration support and all other services associated with these facilities to ensure service levels,performance and availability requirements as prescribed in the Bidding Documents.

COE shall be responsible for overall managed services, advisory services of the ePragati core Platform.

Center of Excellence (CoE) should, at a most basic level consist of: A team of people that promote collaboration and using best practices around a specific focus area to drive business or customer-valued results.

This team could be staffed with full-time members combination of Successful bidder and OEM.

Understanding of the Project Scope of Work & requirements of the Departments and the State Government.

Design of the overall Detailed Andhra Pradesh State Enterprise Architecture Framework consisting of a detailed Application Portfolio by representing the Common, Group, Mission, Cross-cutting and other applications, its functionalities, interrelationships and interactions and preparation of the standards, protocols and interfaces required for such interactions.

Conducting Stakeholder consultations, to ensure the degree of fit of the proposed Application Architecture with the business needs of the stakeholders and the feasibility of implementing the Target Application Architecture considering the constraints that stakeholder organizations have in terms of resources, capabilities and preparedness for change.

CoE shall be required to diagnose faults quicker and more reliably on site.

Responsibilities: CoE should serve five basic needs:

  • Support: For their area of focus, CoE should offer support to the business lines. This may be through services needed, or providing subject matter experts.
  • Guidance: Standards, methodologies, tools and knowledge repositories are typical approaches to filling this need.
  • Shared Learning: Training and certifications, skill assessments, team building and formalized roles are all ways to encourage shared learning.
  • Measurements: CoE should be able to demonstrate they are delivering the valued results that justified their creation through the use of output metrics.
  • Governance: Allocating limited resources (budgets, people etc.) across all their possible use is an important function of CoE. They should ensure organizations invest in the most valuable automation projects and create economies of scale for their service offering. In addition, coordination across other corporate interests is needed to enable the CoE to deliver value.

CoE should refer to any of the support processes within an organization that complement the line businesses; CoE should focus on processes, Project Management office, Quality Assurance, Business Analysis, Business communications, Risk and Compliances